If you need after sales service, please provide contract number/problem description/problem photo/drawing mark, and send the information to the email. After you filed the warranty claim, the defective parts will at our option either be repaired or replaced and we reserve the right to replace defective parts with parts of equal or greater value.
If you need after sales service, please provide contract number / problem description / problem photo / drawing mark, and send the information to the email.
After you filed the warranty claim, the defective parts will at our option either be repaired or replaced and we reserve the right to replace defective parts with parts of equal or greater value.
If a warranty claim is filed after the product becomes obsolete or discontinued, BAINENG Home will replace the affected component with a replacement component of a similar style based on availability at the time of claim. Warranty starts from BAINENG delivery. Product exact warranty time should be confirmed with us.
The Authenticity Guarantee is BAINENG's absolute bottom line. It is our unwavering commitment to every customer and our core responsibility in promoting the healthy and sustainable development of the industry.
All technical specifications of the kitchen cabinets we manufacture for you exceed relevant national and industry standards.
The kitchen cabinets provided by BAINENG are manufactured in strict accordance with environmental product technical requirements and fully comply with mandatory national quality supervision standards.
After-sales service applies exclusively to complete BAINENG product sets: Starting from the date of final payment following installation, any issues caused by manufacturing or installation defects, or malfunctions occurring during use, will be repaired free of charge upon presentation of the “Warranty Card.”